Blockdaemon can be utilized to deploy, manage, and maintain nodes to ensure an uptime of >99.9% and the cost for each specific node varies. In order to view specific pricing for a node, you will first need to sign up for a free Blockdaemon account on our website.

Once created and logged in, click the purple ‘Deploy a Node’ button and you’ll be able to view each available node that Blockdaemon has to offer. To view the price for a specific node, click on the node you are interested in purchasing and the price will be displayed on the right-hand side of the page as seen as below.

You can view additional information and step-by-step instructions on how to purchase a node here. We also have a video on how to self-deploy your own node on our Youtube channel here.

If you have any further specific questions, feel free to reach out to our Support Team directly via email or chat and we’ll be more than happy to further assist you.

The ERR varies amongst protocols. You can view the Est Reward Rate for each Blockdaemon-supported protocol by clicking into the protocol you are interested in our Protocols page here.

If you have any specific questions regarding the protocols and Est Reward Rates, feel free to reach out to our Support Team via chat or email and we’ll be more than happy to assist you.

You can check which protocols are supported on Mainnet and Testnet in your Blockdaemon account by clicking into the node you would like launched.

If you do not have a Blockdaemon account, you can create a free account here.

The hardware specs for each node varies depending on the protocol, network and node type.

Feel free to reach out to our Support Team via chat or email with the details of the node you are interested in and we’ll be more than happy to provide you with the hardware specs.

We are constantly adding new and wider network support and the best place to get the latest information and news is to follow our Twitter account here.

In addition, you can also sign up for our newsletter here to keep up with the all the latest Blockdaemon news.

Yes. When adding a new node, you can choose the specific Cloud provider for that node.If you have any further specific questions regarding this, feel free to reach out to our Support Team and we'll be able to assist you.

You can refer to our main Protocols page to view all of the protocols that we support - https://blockdaemon.com/protocols/To find if we support staking for a specific protocol, click on the Protocol you are interesed in and you will see if staking is supported under the Blockdaemon Products section.If you have any questions regarding any of our protocols, feel free to reach out to our Support team via email or chat and we’ll be more than happy to assist you.

Yes - once you set up your staking validator addresses, you can download staking reports easily from your Blockdaemon account.To download staking reports, follow these steps -

1. Log in to your Blockdaemon account
2. Click on ‘Overview’ in the Staking section on the left-hand side
3. Click on the ‘Download Report’ button in the upper right-hand corner
4. Fill in the protocol and time range details
5. Click on the ‘Download Report’ button

If you have any further questions or come across any issues downloading your reports, feel free to reach out to our Support team via email or chat and we’ll be more than happy to assist you.

Yes, Polkadot/DOT can be staked via Blockdaemon.You can utilize staking services with Blockdaemon from any custodian (including Coinbase), hot wallet, or any self-custody solution (e.g. Ledger) as long as the platform supports the ability to send staking transactions.If you have any further questions, please reach out to our Support Team and we'll be able to assist you.

Ubiquity simplifies and streamlines blockchain access and reduces time and effort while increasing the consistency of your blockchain data. With Ubiquity, you can easily perform complex operations across multiple protocols.You can read more about all of these specific use cases here.If you have any specific questions regarding these use cases, feel free to reach out to our Support Team via chat or email and we’ll be more than happy to assist you.

No, Ubiquity is currently used to access Blockdaemon hosted shared nodes only at this time. If you would like to explore Ubiquity to access our node data to see if it meets your needs, you can sign up and use Ubiquity for free.You can learn more on how to get started using Ubiquity here. If you have any further specific questions, feel free to reach out to our Support Team directly via email or chat and we’ll be more than happy to further assist you.

Yes, the Ubiquity API Suite provides access to historical data for selected blockchain protocols via:

• Universal API historical data: Using custom indexers
• Native Access API historical data: Using archive and full history nodes

To view a full list of supported protocols and networks for which historical data is available, click here.If you have any further questions or come across any issues using Ubiquity to pull historical data, feel free to reach out to our Support team via email or chat and we’ll be more than happy to assist you.

Ubiquity is a multi-protocol API suite. With Ubiquity, you can easily interact with major blockchains without owning or managing your own nodes.Blockchain infrastructure management requires significant investment and overhead. Ubiquity removes these overheads and simplifies blockchain access.If you have any specific questions regarding our Ubiquity Blockchain API, feel free to reach out to our Support Team via chat or email and we’ll be more than happy to assist you.

We have a Ubiquity Protocol Matrix that shows what endpoints are supported on which protocols you can view here. If you have any specific questions regarding the protocols or endpoints, feel free to reach out to our Support Team via chat or email and we’ll be more than happy to assist you.

The NFT API provides a single interface to a wealth of NFT data and allows you to:

• Access consistent multi-source NFT Data with a single request
• View combined on-chain and off-chain NFT Data via a single source
• Verify NFT ownership and authenticity

You can learn more about our NFT API-supported protocols, endpoints, and methods hereIf you have any further questions or come across any issues using our Ubiquity NFT API, feel free to reach out to our Support team via email or chat and we’ll be more than happy to assist you.

You can update and view your payment and billing information in your Blockdaemon account settings. Please see below for step-by-step instructions on how to access your payment and billing information.1. Log into your Blockdaemon account 2. Click on your account icon on the upper left-hand corner and click on “Settings”3. Click on the “Payment and Billing” tabTo update your billing information, click on "Update Card" in the Billing sectionTo add a payment method, click on the "Add Payment Method" buttonNote: For Workspace accounts, you must be the owner on the account to view or edit Payment and Billing information.

Yes - you can edit the roles for Admins and Contributors for the following permissions: View users list, Add users, View other users’ nodes, and Add node.Here are the steps on how to edit these permissions in your Blockdaemon account -

1. Log into your Blockdaemon Workspace account
2. Click on your account icon in the upper left-hand corner and click on “Settings”
3. Click on the “User Permissions” tab
4. Click on the dropdown for each permission and set it to Admin or Contributor
5. Click on “Save Permissions Change”

Want more information on the user roles? Click here to view our FAQ on the difference between the two roles.

When a user is removed from a Workspace account, any nodes that the user created as part of that organization will be set to cancel at the next renewal date. The nodes are not accessible by the removed person, so the user is unable to access details or control the subscription.

Yes - you can add additional users to our Workspace accounts.Here are the steps to do so:

       
1. Log into your Blockdaemon Organization account
       
2. Click on your account icon on the upper left-hand corner and click on “Settings”
       
3. Click on the “Users” tab and “Add User”
       
4. Fill in User email address, name, node limit, and role
       
5. Click on the “Add User” button

One thing to note - there are two types of Blockdaemon accounts (Personal and Workspace) and adding users is only available for Workspace accounts. If you have any further questions or come across any issues adding users, feel free to reach out to our Support team via email or chat and we’ll be more than happy to assist you.

You can request a refund within 48 hours of the purchase of the node. Our general policy is that upon cancelling, your node stays active until the end of the current billing cycle. If you would like a refund due to exceptional circumstances, reach out to [email protected] and we can assist you.

If there is a problem with your credit card, your payment might be in pending mode after spinning up your node. You can try running the card again (after contacting your bank) or try using another card. If you are still experiencing issues after attempting to try another card, please reach out to support via email or chat and we'll be able to assist you.* Note: If you have billing set up and active for other nodes in your account - when you change a card for a new node purchase, it will change all your current billings to the new card.

Blockdaemon accepts all major credit and debit cards. For node purchases, the payment recurs monthly. If you have any questions regarding accepted payment methods, feel free to reach out to our support team via chat or email and we'll be more than happy to assist you.

Reactivating your nodes is an easy process, just follow the 2-step method below:

1. Click on your action menu in your dashboard and choose "Restore"

2. Confirm that you wish to restore the node

*Note: The restore function will only be present until the end of the paid-for billing cycle. The node will cease to exist after the billing cycle is over with no payment.
For example: You have a node paid for till Oct 31, but you cancel on Oct 14. If you change your mind on Oct 25, you will be able to restore the node. However, If you change your mind on Nov 10, you will not be able to restore it.